An experienced Security Solutions / Facilities Services company director, with solid experience of over 23yrs in running and building businesses. Michael has been involved in running a variety of services. - Security & Fire Technologies - Hard Services / M&E - Energy - Facilities Management - Specialist Services inc TFM - Soft Services - Manned Guarding
Richard Waller Technical Director
Richard is a very experienced technical services company director, with solid experience of over 15yrs in the technology and security environment. His knowledge of Lenel and integrated services stands Smart ahead of single service stream providers, having integrated automated solutions with up to 500 cameras, 1000 doors and Building Management Systems. Richards knowledge also extends to remote property support, having designed and implemented the technical side of a national support center.
Stephen Croot Project Engineering
Stephen has been involved in the electrical engineering and security industry for over 20 years, having both worked in the UK and abroad. This has seen him working on projects from Oil Refineries and large commercial establishments, through to being the chief engineer on a Super Yacht in the Med. His experience running projects of various sizes and ability to resolve challenging issues allows him to support and manage the engineering team effectively and with knowledge.
Andy Payne Project Lead / Technology Engineer
Andy is an experienced Technical System Specialist with a demonstrated history of working in the telecommunications and security industry. He has run multiple projects in Security, Streaming Media, Audio Engineering & Broadcast Engineering. He has strong information technology knowledge, demonstrated with a Bsc (Hons) focused in Audio Technology.
Caroline Webb Director
Caroline worked her way up through a private family owned local packaging company, in which she was a shareholder for many years. Caroline has covered most areas of the business structure, from manufacturing and shop floor activities, through to administration, accounts, eventually becoming the business development manager. Sourcing and experience includes new business development, finance, surveying and marketing.
Melissa Craven Service Support Co-Ordinator
Mel has been involved in co-ordination and administration for some years, having previously been involved in the Telecare and construction repairs sectors. Her current role includes the organisation of service and breakdown support, as well as engaging with the relevant Police and Authorities to ensure alarm signalling and processing is actioned appropriately.
Jonathan Burgess Purchasing
Jonathan has been involved in purchasing for more than 15years, having previously held the purchasing role at a manufacturing company. He currently engages with our suppliers and project engineers to manage and ensure parts and hardware are delivered to the appropriate project.